Verify the Ion Torrent™ Server IP address

The Ion Torrent™ Server is configured out-of-the-box to automatically get an IP address from the DHCP server on the network. Unless the local IT administrator has specifically assigned an IP address in advance, you may not know the current IP address.

The Ion Torrent™ Server has several Ethernet ports on the back. Make sure that your site network is connected to the port labeled LAN, called eth0 in Linux™ terminology. The Ethernet ports are identified as eth0, eth1, ..., for as many ports as are available. On Ion Torrent™ Server, eth0 is the only port connected to your network and is configured by DHCP.

To determine the IP address assigned to eth0, sign in and type: ifconfig eth0. This displays the following output:

ionadmin@ion-torrent-server:~$ ifconfig eth0
eth0 Link encap:Ethernet HWaddr 00:1b:21:5b:bb:44
inet addr:192.168.1.123 Bcast:192.169.4.255 Mask:255.255.255.0
inet6 addr: fe80::21b:21ff:fe5b:bb44/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:209970726 errors:0 dropped:0 overruns:0 frame:0
TX packets:419252947 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:14131928595 (14.1 GB) TX bytes:607398487997 (607.3 GB)
Memory:fbea0000-fbec0000

Your IP address is the inet addr.

inet addr:192.168.1.1 Bcast:192.169.4.255 Mask:255.255.255.0

Another useful check is the line beginning with UP, which indicates the interface is active and working.

UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

If the eth0 port is not available, it is possible that the Ethernet cable is connected to a network, so you may not see the word UP.

BROADCAST MULTICAST MTU:1500 Metric:1

If an IP address is assigned, the interface is likely to work. If no IP address is assigned and the interface is not UP, you may need to get help from your site IT administrator.

If you are still concerned about network connectivity, you can test whether different desktops are able to successfully ping the server IP address. If you are not able to ping the server from the desktops that need to access the Torrent Suite™ Software running on the server, contact your site IT administrator.